If you're a small business owner, there are some essential truths you must know about marketing your small business. If you're like most small business owners, you probably assume that crafting a smart small business marketing strategy is the most important thing you can do to grow your small business. It's true. An effective marketing strategy is an important part of … [Read more...] about The Best Marketing Strategy Can’t Overcome Piss Poor Customer Service.
Results of Poor Customer Service
Building a business is hard work. You invest blood, sweat and tears (not to mention truckloads of cash and every waking moment of your life) to get your business started. If you're like most entrepreneurs, you may be nurturing a dream of your business getting big, becoming successful and then you sell it and retire to somewhere warm. But for now.. you put your head down and … [Read more...] about Results of Poor Customer Service