Walmart way

When Sam Walton was alive, he was notorious for "showing up" unexpectedly in his stores to talk with his customers.  He'd wander the aisles and talk to associates... in the later days these unsuspecting associates weren't even aware that they were talking to their boss... and the founder of the largest retail company in the world. Sam Walton enjoyed knowing his associates and … [Read more...] about Getting To Know Your Customers…