I have commented on how it appears that Walmart is chasing #2 Target. Yet another development in support of that observation: Walmart is moving towards uniforms.
Now, in a bold move of originality, Walmart won’t insist that it’s employees sport the familiar red polo with beige khaki pants that rival Target requires. Instead, Walmart employees were sport a BLUE polo with beige khaki pants.
I also heard that hours of retail employees are being cut across the board and the reaction has been fierce. First uniforms, then a cut in the hours available to work.
Let’s see, first you anger the shoppers by discontinuing layaway. Then you anger the employees by requiring uniforms and cutting hours, which of course has a trickle down effect on already disgruntled customers.
It’s my understanding that the reason given for the uniform edict was that employees weren’t dressing in a professional manner, thus the need for uniforms. Great job, Wal-Mart. Way to get a “dig” in at your “associates.” Make is an issue of the employees lack of taste and decorum. Don’t try to candy coat the decision by telling your employees that this is something you’re doing FOR them. Instead, make sure they know that they weren’t measuring up so they’ll see the uniforms as punishment. (Which is how it’s being viewed by the front line employees in the line of fire.)
How many suns grace the sky over Bentonville? Does the atmosphere there still resemble that of planet earth?
For the longest time (while Sam was alive), Wal-Mart kept their world wide headquarters in a remote part of Arkansas to stay “in touch” with their core customer. The other day, an employee told me that he overheard someone from Bentonville talking to an “associate” who said, “If you remember the days when Sam was alive, then it’s time for you to leave. That Wal-Mart doesn’t exist anymore and it’s not coming back.”
Wal-Mart has lost sight of Sam Walton’s original vision, where a working family could find everything they needed at a price they could afford. Now, the retail giant doesn’t listen to or respect those who made it great. Their disrespect is obvious, from their bogus social networking site to their feeding of material to bloggers…. Wal-Mart has lost sight of the reason they’re in business.
Don’t you lose sight of why you are in business.